Great Canadian Bungee

Project

Great Canadian Bungee

Located north of Gatineau, in Canada’s capital region, Great Canadian Bungee has been operating the country’s highest bungee site as well as a thrilling zipline since 1991.

Guests experience a once-in-a-lifetime moment at the venue and are eager to capture their experience on video and in photos.

The venue was operating its own system involving camera operators and manual content editing.

Challenges

Panoramic and close-up shots

Several panoramic and close-up shots were needed to capture the jump from all the best angles.

There was no high‑speed Internet available at the location.

It was crucial that guests be able to see their videos and photos right after their jump or zipline ride, while they were still on site.

Solution

High-resolution cameras and sensors

Kool Replay deployed a total of 6 high-resolution and 4K cameras with focal lengths ranging from a fisheye to a powerful zoom to ensure we captured all the best angles.

The system is automatically triggered by sensors. A dedicated high-speed LTE connection was installed to make sure that the entire video capture, edit, and upload process would be shorter than the activity’s actual duration.

Such speedy performance ensures that videos and photos are available for purchase by the time a guest has finished their activity. It also prevents against backlog.

Results

Conversion rate reached 80%

Thanks to the 100% automated system, staff that had previously been assigned to video production is now able to focus on customer service and other tasks.

Conversion rate for bungee videos reached an amazing 60%, making it a very successful video operation.